Privacy Policy

At Socialiya, we respect your privacy. This Policy explains how we collect, use, store, and protect information when you use our social platform—including watching reels, uploading content, joining quizzes, connecting with friends, participating in groups and pages, messaging, and earning rewards.

1. Information We Collect

Depending on how you use Socialiya, we may collect:

• Account information: Name, username, email, phone number, password (stored securely), profile photo, bio, birthday, location, and other details you choose to add.
• Social & content data: Posts, reels, photos, videos, comments, likes, shares, page and group memberships, friend connections and requests, and visibility settings (public, friends, or private where offered).
• Messaging data: Direct messages you send and receive, including metadata such as timestamps and delivery status, processed to operate chat features.
• Quiz & activity data: Quiz answers, scores, participation history, and related gameplay information.
• Rewards & referrals: Points, bonuses, referral codes, redemption history, and eligibility data for reward programs.
• Device & usage data: IP address, device type, operating system, app version, crash logs, pages or screens viewed, and interaction patterns (for example reel views and taps).
• Cookies & similar technologies: Used on the website to keep you signed in, remember preferences, and measure traffic.

2. How We Use Your Information

We use collected information to:

• Provide and improve social features—feeds, reels, profiles, friends, groups, pages, and messaging
• Display your content and profile to other users according to your settings
• Run quizzes, calculate scores, and administer reward and referral programs
• Recommend content, friends, or groups you may find relevant
• Send service notifications, security alerts, and (with consent) promotional messages
• Detect spam, fraud, abuse, and violations of our Terms
• Comply with legal obligations and respond to lawful requests
• Analyze aggregated usage to improve performance and user experience

3. Social Visibility — what others can see

Socialiya is designed for sharing. Please review your privacy settings carefully:

• Public content. Posts, reels, pages, or group activity marked public may be visible to other users, in search, or via shareable links on the web.
• Profile fields. Information you add to your profile (photo, name, username, bio) may be visible to the community depending on product design.
• Friends & groups. Other users may see mutual connections, group membership, or interactions on public content.
• Direct messages. Private between participants. We do not sell message contents. We may review limited data for safety, legal compliance, or abuse reports.
• Reels & media. Uploaded video and images are stored on our systems (or trusted providers) to deliver playback and thumbnails.

Do not share sensitive data—government IDs, passwords, or payment card numbers—in posts, reels, or chat. For content licensing, see our Terms of Service.

4. Reels, Uploads & Storage

When you upload reels, photos, or other media, we process and store files to display them in feeds, profiles, and groups. We may generate compressed versions or thumbnails for performance. Deleted content may remain in backups for a limited period for security and legal compliance.

5. Rewards & Referrals

If you participate in rewards or referral programs, we process activity data to calculate eligibility, prevent fraud, and deliver benefits. We may share limited information with payment or fulfilment partners when you redeem rewards, subject to confidentiality obligations.

6. Information Sharing

We do not sell your personal information. We may share data only when:

• With other users — as part of normal social features (public posts, profiles, groups, messaging)
• With service providers — hosting, cloud storage, analytics, messaging, payments, customer support, and security, under contracts that protect your data
• For legal reasons — when required by law, court order, or to protect rights, safety, and integrity of the platform
• Business transfers — in a merger, acquisition, or asset sale, with appropriate safeguards
• With your consent — for a specific purpose we describe at the time

7. Cookies & Tracking

Our website uses cookies to maintain sessions and improve experience. You can control cookies through your browser settings; disabling them may limit some website features. The mobile app may use similar device identifiers for analytics and security.

8. Data Security

We use technical and organizational measures to protect your information. No online service is completely secure; please use a strong password and report suspicious activity promptly.

9. Data Retention

We retain account and community data while your account is active and for a reasonable period afterward for backups, disputes, fraud prevention, and legal obligations. You may request deletion of your account subject to applicable law and our retention requirements.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data or account
• Object to or restrict certain processing
• Withdraw consent where processing is consent-based
• Export your data in a portable format where technically feasible

To exercise these rights, contact us at privacy@socialiya.com.

11. Children’s Privacy

Socialiya is not directed at children below the minimum age stated at registration. We do not knowingly collect personal information from such users. If you believe a child has registered, contact us so we can take appropriate action.

12. Third-Party Links

Posts, reels, and profiles may contain links to external websites. We are not responsible for their privacy practices. Review third-party policies before sharing information with them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use after changes means you accept the revised Policy.

14. Contact Us

Questions about privacy or your data? Reach out: