Advertiser / Vendor Terms
Effective / Last Updated: August 23, 2026
1. Scope
These Terms apply to businesses, advertisers, brands, vendors and sellers using Socialiya’s commercial services.
2. Business Information
Businesses must provide accurate legal/business information and any verification documents requested by Socialiya.
3. Advertising
Advertisers are responsible for:
- accuracy of claims
- legality of products/services
- pricing
- offers and discounts
- required disclosures
- intellectual-property rights
- compliance with advertising and consumer law.
4. Prohibited Advertising
Ads must not promote unlawful products/services, fraud, phishing, counterfeit goods, deceptive offers or content prohibited by Socialiya.
5. Campaign Performance
Socialiya does not guarantee a particular number of impressions, clicks, leads, conversions or sales.
6. Billing
Advertisers must pay applicable campaign charges. Goods and Services Tax (GST) at 18% is charged on taxable advertising services and related taxable supplies, and is shown separately on invoices unless otherwise required by law. Payment terms, cancellation and refund rules may be specified in the relevant order or advertising package.
7. Content License
Advertisers grant Socialiya the permissions necessary to display, reproduce, resize and distribute advertising materials for the contracted campaign.
8. Vendor Listings
Vendors must provide accurate:
- product/service descriptions
- prices
- stock/availability
- images
- delivery information
- return/refund information
- warranties where applicable.
9. Consumer Compliance
Vendors must comply with applicable consumer-protection and e-commerce requirements.
10. Transactions
Unless Socialiya expressly acts as seller of record, the vendor remains responsible for fulfilling orders, customer service, refunds, warranties and statutory obligations.
11. Taxes
Unless otherwise stated, Socialiya charges Goods and Services Tax (GST) at 18% separately on taxable advertising services, advertising wallet recharges (where taxable), platform fees, commissions and other taxable supplies. GST is shown as a separate line on invoices and is not included inside campaign rates unless an invoice expressly states a GST-inclusive amount. Vendors and advertisers remain responsible for their own GST, income tax and other statutory obligations. Socialiya may collect or withhold amounts where legally required.
12. Customer Data
Businesses must not misuse customer data obtained through Socialiya. Data may only be used for authorized purposes and in accordance with applicable privacy law.
13. Fraud
Fake orders, fake clicks, fraudulent leads, manipulated reviews and other deceptive conduct are prohibited.
14. Account Action
Socialiya may pause campaigns, remove listings, hold transactions or suspend accounts where there is a policy, fraud, legal or safety concern.
15. Intellectual Property
Businesses must have the rights necessary to use logos, images, product information, trademarks and other materials submitted to Socialiya.
16. Contact
Advertising: support@socialiya.com Vendor Support: support@socialiya.com Legal: support@socialiya.com
Contact
For questions about this policy, email support@socialiya.com.